BA’s Abigail Comber finds her passion in customer service
There is one certainty for Abigail Comber, head of customer for British Airways, and it is this: passengers who fly business and first expec... Continue Reading
Tag Archives: aero
Press Release: Passengers can reserve online for inflight shopping
Shopping above the clouds will become easier and more convenient for Lufthansa passengers. As of now leisure and business travelers can rese... Continue Reading
Press Release: Lufthansa digitizes inflight newspapers and magazine
Lufthansa will soon be offering its inflight guests a much wider range of German-language and international newspapers and magazines. The su... Continue Reading
Press Release: Global Eagle renews strategic content deal with JAL
Global Eagle Entertainment Inc., (Nasdaq:ENT) (“GEE”) a worldwide provider of aircraft connectivity systems, operations solution... Continue Reading
Press Release: Narita expands agreement with Rockwell Collins for common use passenger processing
Travelers using Narita International Airport (NRT), the primary airport servicing Greater Tokyo, will be able to check-in faster due to the ... Continue Reading
Press Release : Air France Industries to upgrade four A330s with Rockwell Collins PAVES passenger se...
Air France Industries will soon upgrade four Airbus A330 aircraft for one of its customers with Rockwell Collins’ PAVES™ Passenger Services ... Continue Reading
Fly Blue Crane CEO on breaking the aviation glass ceiling
Sizakele Mzimela is the co-founder, CEO and shareholder of South African-based regional airline Fly Blue Crane. She is a veteran aviation an... Continue Reading
Air New Zealand Works Deluxe could do with soft product work
Works Deluxe sits as the top offering on Air New Zealand’s Australian and Pacific islands Airbus A320 fleet. It’s a middle-seat-free economy... Continue Reading
Air New Zealand brings the cheer with seatback home wine delivery
Ordering a beverage from the seatback isn’t novel, but ordering a case of wine to be delivered to your home is the new normal for passengers... Continue Reading
ViaSat sees Yahsat move into inflight as sincere form of flattery
Competition is heating up in aviation’s regional satellite connectivity market, with Abu Dhabi’s Yahsat gearing up to trial a Ka-band servic... Continue Reading
Tomlin shines in choice-centered dramedy Grandma
In a holiday movie season dominated by powerful young female characters like The Hunger Games’ Katniss Everdeen and Daisy Ridley’... Continue Reading
Researchers propose tweak to three-hour rule for tarmac delays
Passenger rights activists lobbied for years for the US Department of Transportation to establish a “three-hour rule” for tarmac... Continue Reading
Love actually is all around us when we fly — if we create it
“Whenever I get gloomy with the state of the world, I think about the arrivals gate at Heathrow Airport,” says Hugh Grant’s character at the... Continue Reading
Is Disney still the content king with kids in-flight?
With the fourth Wizarding World of Harry Potter set to open at Universal Studios Hollywood in April, Paramount Pictures building theme parks... Continue Reading
Boeing eyes nextgen lighting, projection technology for cabins
Among the pioneers of LED mood lighting for aircraft cabins, Boeing introduced a step change with its Sky Interior for the 737 and dramatic ... Continue Reading
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