Delta IFE on A330neo primed to be slick but quirks need ironing out
While not quite a “new” aircraft, I jumped at the chance to book a flight on Delta Air Lines’ recently introduced Airbus A330-900neo (... Continue Reading
News
Passenger health over profits as AirAsia ends duty free cigarettes
Airlines are known for small margins and high fees, so it is unusual to see a carrier walk away from revenue. But AirAsia is doing just that... Continue Reading
#PaxEx Podcast: How big data is shaping every aspect of aviation
Welcome to Episode 069 of the #PaxEx Podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal world... Continue Reading
Revisiting the promise of family zones on planes
Recent discussion about Japan Airlines’ (JAL) reservation system innovation, which shows where children are booked on the aircraft sea... Continue Reading
Airbus plans upgraded but non-ULR A350-1000 for Project Sunrise
Airbus has never officially confirmed that its entrant for the Qantas Project Sunrise competition, for nonstop flights from Sydney to New Yo... Continue Reading
Four industry leaders predict the future of onboard power
September’s annual APEX EXPO usually comes shortly after the latest round of consumer personal electronic device changes from Apple, making ... Continue Reading
Wireless IFE, working IFC and in-seat power create a win on WestJet
Having had good experiences in the past with both WestJet and Air Canada – and given the simple fact that there is often very little d... Continue Reading
Op-Ed: Hong Kong protests bring paradigm shift to passenger experience
The fortunate passengers contorted themselves into the bus luggage rack, such was the space constraint for Hong Kong International Airport’s... Continue Reading
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