Lufthansa’s latest subsidiary, City: photocopy or innovation?
Lufthansa loves a subsidiary, from Jump to CityLine to Germanwings to Eurowings to Eurowings Europe to Eurowings Discover to Discover Airlin... Continue Reading
Nose to Tail
Condor gives legacies run for their money even with missing seat parts
While many airlines go through branding refreshes once in a blue moon, few see such a drastic overhaul as Condor. The 68-year old German lei... Continue Reading
Testing AERENA on Discover Airlines A320 flight to Palma De Mallorca
Following the biggest event in the aircraft interiors calendar — the mammoth Aircraft Interiors Expo (AIX) in Hamburg — I jumped at the oppo... Continue Reading
Status-free agent takes United 737 MAX first class for a spin
A short trip to San Francisco for work required some travel. Several airlines ply the route between my home base of Seattle and the city by ... Continue Reading
British Airways first class: a sub-par business class experience
Growing up shuttling between New York and London in the 1980s and 1990s, British Airways first class was the inconceivably unattainable pinn... Continue Reading
Safran’s first Unity: a strong experience in JAL A350 business
As launch customer for the Unity seat from Safran Seats GB, Japan Airlines continues to enjoy substantial attention as it awaits its next Ai... Continue Reading
How UK rail operators can elevate their first class product
The first-class train experience has not changed much in the UK since the 1980s. Whilst there are newer trains, and newer companies running ... Continue Reading
JAL 787 business class: still a strong contender
Often, looking back on a product from the point of view of a deep-dive into its replacement is informative, and so it was on my recent trip ... Continue Reading
Hipa Hipa to Hawaiian Airlines’ excellent 787-9 up front product
The long wait at Hawaiian Airlines is over, as the carrier finally launched revenue service with the Boeing 787-9 twinjet on 15 April. With ... Continue Reading
Why first class aboard UK railway operator LNER is truly First Class
LNER, a British railway operator linking London to North East England and Scotland, lays claim to a storied history that includes some of th... Continue Reading
Strong IFE and biz meal buy up make Air Canada 787 economy shine
At roughly five and a half hours, Air Canada’s transcontinental transborder flight from Newark to Vancouver is an interesting route. It’s as... Continue Reading
Delta deserves continued PaxEx props for consistency
Delta Air Lines is regularly praised for delivering a strong product and a consistent service to passengers, including on long-haul flights.... Continue Reading
Inside British Airways’ refreshed Heathrow T3 Club Lounge
British Airways (BA) has been revitalising its London Heathrow lounges including with new seating, power points, and refreshed furniture. Th... Continue Reading
Delta delivers memorable economy experience to Amsterdam
On domestic flights in the US, Delta Air Lines is known for distinguishing itself from other majors by offering seatback IFE and free Wi-Fi ... Continue Reading
Network design helps KLM Eurobiz shine despite Schiphol quirks
KLM’s established route strategy connecting passengers over Amsterdam Schiphol from smaller UK airports that are either underserved or not s... Continue Reading