Video review of JetBlue’s new Fly-Fi Hub reveals its potential
One year after JetBlue Airways began rolling out its high-speed Ka-band Fly-Fi inflight Internet, the airline has started to incorporate a s... Continue Reading
Multimedia
Podcast Episode 020: Aircraft Cabin Compromises and Surprises
Welcome to Episode 020 of the #PaxEx Podcast. Our guest for this episode is Jon Norris, a long-time aircraft cabin engineer who serves as VP... Continue Reading
Etihad’s women cabin crew forbidden to wear trousers
It’s 2015 and an airline refuses to let the women in its cabin crew wear the trousers from its newly designed uniforms. Gulf carrier Etihad ... Continue Reading
Can JetBlue’s Flight Etiquette videos help us be better passengers?
US airline JetBlue is hoping to persuade passengers to take a chill pill and avoid air rage in-flight with the first in a series of short co... Continue Reading
VIDEO: Panasonic and B/E Aerospace seek to Jazz up economy class
LAS VEGAS: In June 2014 senior airline executives attending the International Air Transport Association’s (IATA) annual general meeting in D... Continue Reading
VIDEO: Virgin emphasizes real-world #PaxEx in new advert
“So you’ve got an idea,” leads off Virgin Atlantic’s new television spot — and for the airline industry, the ‘idea’ is using passenger exper... Continue Reading
Podcast Episode 019: Aviation Geek Wishes Come True
Welcome to Episode 019 of the #PaxEx Podcast. Our guest for this episode is David Parker Brown, founder and editor of the hugely popular Air... Continue Reading
New video drives home the benefits of A320 Space Flex lavatory
If a picture says a thousand words, then what does a concisely scripted, well-produced video with great interviews and demonstrations convey... Continue Reading
VIDEO: New bag trackers aim to give passengers peace of mind
If you’ve ever experienced the loss of your luggage, temporary or otherwise, you will recall how incredibly frustrating the situation can be... Continue Reading
VIDEO: Bonding technology makes leap from cockpit to airport
Optical bonding, which is used to ruggedize flight deck displays, is making the leap to the passenger experience environment as Rockwell Col... Continue Reading
Podcast Episode 018: German Ingenuity and Expedia Acuity
Welcome to Episode 018 of the #PaxEx Podcast. Our guest for this episode is Maryann Simson, a long-time aviation journalist and former edito... Continue Reading
VIDEO: Australian gov’t urges safe carriage of lithium batteries
Australia’s Civil Aviation Safety Authority (CASA) has produced a short educational video to help instruct travelers how to carry lithium ba... Continue Reading
VIDEO: JetBlue studies permanent card that becomes boarding pass
More than a decade ago the concept of a permanent boarding pass for an airline was actually implemented. It was quickly scuttled due to regu... Continue Reading
VIDEO: Airframers, suppliers collaborate to shorten lead times for seats
Consumer technology changes every six to 12 months, but the lead times required for bringing new aircraft seats with inflight entertainment ... Continue Reading
Podcast Episode 017: Baggage Innovation and Wi-Fi Integration
Welcome to Episode 017 of the #PaxEx Podcast. Our guest for this episode is loyalty expert and friendly contrarian Seth Miller, who is known... Continue Reading
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