Hawaiian became the first airline flying between Japan and Hawai‘i to offer its Pre-Clear Program when it launched the service at Narita International Airport (NRT) over the weekend. The program, which will expand to Kansai International Airport (KIX) on Thursday, allows guests who meet Hawai‘i’s pre-travel testing requirements to bypass the state’s 10-day quarantine and additional airport screening in Honolulu by having their documents verified before boarding.
Pre-Clear starts Friday (19 March 2021) at Incheon International Airport (ICN) at an opportune time: Hawaiian recently added a second weekly flight between Honolulu (HNL) and ICN to meet increased demand.
“Expanding our Pre-Clear Program to Japan and South Korea simplifies the travel experience for our international guests so they can spend less time at the airport and more time vacationing or doing business in Hawai‘i,” said Theo Panagiotoulias, senior vice president for global sales and alliances at Hawaiian Airlines. “We look forward to working with the State of Hawai‘i to expand the program to more markets, and to continue building back travel to Hawai‘i in a way that is safe for visitors and our community.”
Hawaiian’s guests from Japan and South Korea who participate in the Pre-Clear Program will receive a Pre-Clear wristband from a Hawaiian Airlines guest service agent who will verify their documents prior to boarding. To qualify for pre-clearance, guests must complete the following steps:
- Create a Safe Travels account for every adult on the itinerary.
- Add all flight and lodging information to the account.
- Complete the mandatory health questionnaire within the account.
- Upload a negative test result (PDF format) from a state-approved testing partner to the Safe Travels account. Carrying a printed copy of the negative test results is also recommended.
Travelers whose negative COVID-19 test results are not uploaded to the Safe Travels app prior to departure will be required to sign the state of Hawai‘i’s 10-day self-quarantine agreement upon arriving in the state.
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 17 years (2004-2020) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.
Now in its 92nd year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers nonstop flights within the Hawaiian Islands, between Hawai‘i and more U.S. gateway cities (16) than any other airline, as well as service connecting the islands with Japan and South Korea. As a result of the COVID-19 pandemic, Hawaiian has temporarily suspended service in Australia, New Zealand, American Samoa and Tahiti.
The airline is committed to the health and safety of its guests and employees and has reinforced enhanced cleaning procedures across its business. While the experience may be a little different, the authentic Hawaiian hospitality remains unchanged. Additional details on how Hawaiian is keeping guests and employees safe can be found at HawaiianAirlines.com/KeepingYouSafe.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc.