Welcome to Episode 19 of the #PaxEx Podcast. Our guest for this episode is David Parker Brown, founder and editor of the hugely popular Airline Reporter news and reviews web site. David is also renowned among the aviation geek community for launching the Aviation Geek Fest with the Future of Flight, Museum of Flight and Boeing.
In this episode, co-hosts Max Flight and Mary Kirby learn about David’s passenger experience aboard the brand new Qatar Airways Airbus A380; he tells us that small touches can make a big difference to #PaxEx (and describes what that snazzy upper deck bar is like). We also discuss the forthcoming Qatar A350 delivery; this is the very first delivery of this new-design aircraft, and journalists from all over the world are preparing to descend on Toulouse next week to witness this memorable occasion.
Next, the industry has been buzzing about Korean Air’s “nutgate” saga, where a Korean Air VP responsible for cabin service went nuts on flight crew after receiving macadamia nuts in a bag instead of a dish. We discuss the fall-out to Korean Air, and consider the very high expectations of today’s premium traveler.
Last but not least, we get the low-down from David about Aviation Geek Fest 2015. This event draws hundreds of AvGeeks to Seattle each year, and sells out online in three minutes! Mark your calendars and get ready for some fast finger action; the next Aviation geek Fest in February is sure to be spectacular.