Press Release: Passenger Experience Week looks to the future
Passenger Experience Week welcomed the industry’s leading senior air, rail and cruise buyers when it returned to the Hamburg Messe this mont... Continue Reading
Tag Archives: Star Alliance
Press Release: Turkish Airlines introduces new “Flow Sleeping Set”
Turkish Airlines, flying to more countries and international destinations than any other airline, is going above and beyond to ensure the pe... Continue Reading
Joint procurement of PaxEx products proves challenging: Star Alliance
Though the Star Alliance has seen solid success with its joint procurement program for jet fuel, its work to jointly source inflight #PaxEx-... Continue Reading
“Home Of” lounges grow as option between operated, contract & alliance
Airlines looking to provide lounges for their frequent flyers, business and first class passengers, or travellers looking to spend a bit of ... Continue Reading
Press Release: Star Alliance deploys Inflight VR in business lounges
Starting with the business lounge in Paris at Charles de Gaulle airport, Star Alliance is offering virtual reality entertainment powered by ... Continue Reading
Press Release: Turkish Airlines launches wireless IFE on narrowbodies
Turkish Airlines has introduced the domestic production of its “Wireless In-Flight Entertainment System”. The flag carrier of Tu... Continue Reading
Air Canada sees end date in sight for onboard newspapers
Four years ago, Runway Girl Network asked – can inflight magazines survive a digital world? At that time, passengers had just been given the... Continue Reading
Blurring the business-first line leaves a hard product opportunity gap
The line between business and first class has been shifting ever since the former was introduced some forty years ago, but recent developmen... Continue Reading
Press Release: Copa recognized as most punctual airline in Latin America
Copa Airlines, subsidiary of Copa Holdings, S.A., (NYSE: CPA), and member of the global Star Alliance airline network, begins 2018 with good... Continue Reading
Op-Ed: Chicago is latest to receive Star connection service; will it help?
The Star Alliance recently announced that Chicago O’Hare International will be the latest airport to become part of the Star Alliance Connec... Continue Reading
Air India seeks to inject life into organization with mobile, social strategy
NEW DELHI: National carrier Air India is pursuing a mobile, social strategy aimed at strengthening its interface with passengers. The airlin... Continue Reading
Op-Ed: Air Canada PE is decent enough, but could use some tweaks
This is an Op-Ed contribution from retired marketing consultant and frequent flyer Robert Donnelly. Disclosure: Robert and his wife paid for... Continue Reading
Smelling a good idea, Zodiac unveils cabin scent diffusing system
A signature scent – whether used in lounges, washrooms, or even aircraft cabins – is increasingly becoming an important ingredie... Continue Reading
ANA first class embodies Japanese hospitality, ‘omotenashi’
Sometimes I have the joy and the privilege to experience an airline service so excellent that I wish it served as an example of how to surpr... Continue Reading
Delta’s Heathrow move shows power of joint ventures over alliances
The rapid growth of alliances in the early part of the decade is now yielding to a landscape that sees established airlines push their own j... Continue Reading
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