LRA executive wants airlines to think differently about service
In an era of ubiquitous customer satisfaction surveys and real-time inflight trouble shooting via social media, sometimes the best way to co... Continue Reading
Tag Archives: inflight service
JetBlue talks HD, VOD, and OLED screens
During JetBlue’s A321 media preview this week, the airline gave some insight into the technical constraints of its new LTV4 live telev... Continue Reading
Op-Ed: CC complaints from industry will fall on deaf ears
Certain airlines and inflight entertainment stakeholders are doubtlessly breathing a sigh of relief now that it has become apparent that the... Continue Reading
IFE becomes comfort factor for passengers
In years past, self-proclaimed experts have predicted a “disruption” in the inflight entertainment industry that would see wireless IFE repl... Continue Reading
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