Air France pins turnaround on improved premium passenger experience
Air France CEO Anne Rigail knows only too well the result of the airline’s years of under-investment in the passenger experience. When Air F... Continue Reading
Tag Archives: first class
United First on 737NG begs for hard product upgrade but soft shines
Having taken a first look at United Airlines’ wonderful new CRJ550 interior in the wild earlier in the day, it was time for me to work my wa... Continue Reading
Whither first class for British Airways in age of doored mini-suites?
British Airways’ unveiling of its Collins Aerospace-designed Super Diamond-with-a-door Club Suite is, for business class, a major upgrade fr... Continue Reading
Press Release: First of Qantas’ upgraded A380s takes to the skies
The first of Qantas’ upgraded A380s welcomed its first passengers today, delivering a new level of comfort for customers travelling on the n... Continue Reading
Recategorizing inflight Champagne five years on
Five years is a long time in aviation — and with it being over five years since I first tried to sort inflight Champagne into categories, it... Continue Reading
Flying “the good A321” with seatback IFE at AA is great
“You chose AA instead of a DL A220??!” That was the reaction from one #AvGeek on Twitter after reading that I chose to fly American Airlines... Continue Reading
Press Release: British Airways introduces SkyLights VR IFE
British Airways customers will be transported to their own 3D cinema in the skies as the airline exclusively trials a new virtual reality he... Continue Reading
Longer flights, more differentiation: 8-hour vs 18-hour business class?
Airlines creating business class products today find themselves at the complicated crest of two trend waves. First, the mission range of wid... Continue Reading
Why Lufthansa keeps first class but is reconsidering sandwich catering
A thirty-five euro economy ticket and intercontinental first class may have seemingly little in common. They are straddling the fare spectru... Continue Reading
ANA’s new-look A380 hints at sophisticated 777-9 design
ANA’s Airbus A380 interior is designed for the leisure Hawaii market but the broader look shows ANA evolving to a more sophisticated b... Continue Reading
Room for improvement in first class on Alaska Boeing 737-900
With its fantastic earnings rates and miles flown-based status chart, Alaska Airlines’ loyalty program is one of the best out there th... Continue Reading
Why I always say yes to Spirit Airlines’ Big Front Seat
When I tell people that I have booked a flight on Spirit Airlines, I typically receive one of two reactions. The most typical, and least inf... Continue Reading
Malaysia Airlines’ Business Suite: implications for the future of travel?
Malaysia Airlines recently rebranded its first class product on its Airbus A380 and A350 aircraft as Business Suite, raising the prospect of... Continue Reading
Press Release: Now arriving: Alaska Airlines’ new cabin experience
Starting this month, guests flying on Alaska Airlines will experience a comfortable and modern new cabin, as the West Coast airline shifts i... Continue Reading
Press Release: Twenty-four finalists selected for CCA 2019
The Crystal Cabin Award is one of the most coveted seals of quality in the global aviation industry. The finalists have now been decided for... Continue Reading
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