Cathay first needs a soft product focus and soon a hard product upgrade
Ten years ago, Cathay Pacific’s first class seat on its Boeing 777-300ER aircraft was almost as much a gamechanger for the commercial aviati... Continue Reading
Tag Archives: first class
Press Release: Saudia and SITAONAIR deliver unique #PaxEx with Wi-Fi
Saudia and SITAONAIR are taking the inflight Wi-Fi experience for passengers to new heights by activating fresh functionalities for personal... Continue Reading
Real #PaxEx gems shine through at Cathay’s LHR, HND lounges
You might expect, given that I wasn’t the world’s biggest fan of Cathay Pacific’s first class The Pier lounge in Hong Kong, that I also woul... Continue Reading
Qantas to retain and update A380, with massive premium boost
Qantas wants new twinjets that will fly nonstop from its largest markets on Australia’s east coast to New York and London, but it will also ... Continue Reading
May only be a matter of time until amenity kits are digital deliveries
Tiny toothpaste. Eyemask. Antiseptic towelette. Socks. Amenity kits today have changed very little over the more than 60 years they’ve been ... Continue Reading
Op-Ed: Why it’s time for flight shopping to finally change
This is an Op-Ed contribution from Robert Albert, Founder & CEO of Routehappy, the rich content platform for flight shopping. Comfort+. ... Continue Reading
JAL’s domestic 777 first class exceeds expectations
Japan Airlines’ renowned domestic widebody service offers ten-abreast economy, eight-abreast Class J business-light, and full service first ... Continue Reading
Much room for United domestic first class improvement
Criticising the soft product in US domestic first class feels a little like shooting fish in a barrel. So does finding issues with United’s ... Continue Reading
Food with a view: American opens new Flagship First Dining at JFK
At New York’s John F. Kennedy International Airport, American Airlines has opened its first ‘Flagship First Dining’ restaurant, ... Continue Reading
Rockwell Collins opens doors, shows off its buy of industry powerhouse
A temporary banner tacked to the front of the building announced B/E Aerospace has a new name. It was a modest indicator of more monumental ... Continue Reading
Jamco poses questions about the future of business, first class
At this year’s Aircraft Interiors Expo in Hamburg, Japanese seatmaker Jamco wasn’t just making waves for replacing Zodiac on the Boeing 787 ... Continue Reading
Goodbye, Virgin America. Hello fully integrated airline in 2019
It seems that the only person surprised by the decision to retire the Virgin America brand is Richard Branson. Alaska Airlines made the news... Continue Reading
American first shows promise for future biz soft product
Most international first class travellers wouldn’t immediately pick American Airlines as their go-to carrier on account of its historical re... Continue Reading
Comfortable old seats and stellar service in Singapore Airlines first
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
American premium services director details amenity kit design drivers
When American Airlines last month rolled out stylish new amenity kits for premium passengers on transcontinental and international flights, ... Continue Reading
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