Celia Muñoz Espin on the value of applying skills across Iberia units
Iberia’s sales director EMEA, USA and Asia, Celia Munõz Espin, got her start at the airline in 2001, working in the quality control departme... Continue Reading
Iberia’s sales director EMEA, USA and Asia, Celia Munõz Espin, got her start at the airline in 2001, working in the quality control departme... Continue Reading
The complexities of airline service provision mean that comparing passenger experience across carriers can be a difficult task. What’s a ‘go... Continue Reading
With billions invested in airline branding programs, getting a return in customer satisfaction and brand reputation is critical. Checking th... Continue Reading
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