Delving inside the popular airline metric Net Promoter Score
The complexities of airline service provision mean that comparing passenger experience across carriers can be a difficult task. What’s a ‘go... Continue Reading
Tag Archives: Aircraft Interiors business class
Press Release: Rockwell buy complete, UTC to separate into three firms
United Technologies Corp. today announced the completion of its acquisition of Rockwell Collins and the company’s intention to separat... Continue Reading
In Conversation: Finnair CDO talks digital transformation
At Finnair headquarters in Helsinki, the airline’s chief digital officer Katri Harra-Salonen is in conversation with RGN deputy editor John ... Continue Reading
Press Release: LIFT announces first ‘Tourist Class Seating’ delivery
LIFT by EnCore, a commercial aircraft seating manufacturer, announced today that its first 737 Tourist Class Seating recently entered into s... Continue Reading
Airbus on why it is bringing more and more cabin upgrades in-house
Airbus’ recent focus on bringing cabin upgrades in-house is part of a shift in how the airframer sees its role in servicing — rather than ju... Continue Reading
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