ABM, a leading provider of integrated facility and aviation services, has secured a three year cabin cleaning contract with one of South America’s largest carriers — LATAM Airlines. The partnership deepens ABM’s presence at London Heathrow Airport, now serving 27 airlines and cleaning eight million seats every year.
With over a decade of experience working with Heathrow Airport and the airlines which operate there, the new contract will see the ABM team cleaning a 150,000 seats annually for the airline. Having recently announced seven new routes and a 26.5% increase in passengers in June compared with 2022, LATAM Group’s growth plans very much align with ABM’s.
ABM recently, doubled its cabin cleaning presence at Manchester Airport, increasing headcount by 163%. With cabin cleaning contracts at all major UK airports, the partnership with LATAM Airlines is part of ABM’s strategic growth plan.
Jim Niblock, ABM Managing Director for Aviation says: “We are delighted to be working directly with LATAM Airlines, building on an existing relationship, and a step closer to becoming one of the business’ trusted long-term providers.
“We look forward to delivering exceptional service to passengers travelling with LATAM Airlines. With cabin cleaning as one of our two core services, we have decades of sustainable service delivery experience and world class expertise to bring to the partnership.”
A LATAM Airlines spokesperson commented: “This partnership with ABM reflects our commitment to providing passengers with the highest standards of cleanliness and hygiene, ensuring a safe and comfortable journey on LATAM Airlines. We look forward to working closely with ABM and maintaining the highest standards of cleanliness on all our aircrafts at Heathrow, UK’s busiest airport.”
ABM is an unparalleled source of airside and landside support. The business employs an 18-touchpoint customer journey model, allowing the team to provide superior travelling experiences. Utilising data-driven insights and innovative technologies, ABM offers integrated pavement-to-plane airport facility solutions to support safety, customer service, and revenue goals.
About ABM
ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, they provide essential services that improve the spaces and places that matter most. From curbside to rooftop, ABM offers a comprehensive array of facility services that includes janitorial, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, landscape & turf, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, they serve over 20,000 clients, with annualized revenue exceeding $7 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom and other international locations. For more information, visit here.
Featured image credited to ABM
