PAL is intent on enhancing passenger travel experience by offering onboard wireless IFE that addresses safety norms and aligns with the rise of BYOD (Bring your Own Device) in the air travel industry. Starting this month, for a 3-month period, Aeroplay Entertainment will be deploying AeroHub across PAL’s Airbus A330, A350 and Boeing 777 fleet operating its regional and long-haul routes.
AeroHub is a fully FAA-certified solution and is approved by major Hollywood studios. Its Motion Pictures of America certified lab facility in Mumbai provides the highest level of security required to keep all data protected and private for its clients and partners (studios and distributors). AeroHub’s powerful data analytics module will also enable PAL to gather invaluable insights on passenger preferences and customer trends. In addition, the system’s dedicated airline portal supporting OTA Cloud synchronization is intended to further improve crew and engineering activities.
Content is King, but Context is Gold. In this post-Covid world, Personal Electronic Devices (PEDs) remain essential in ensuring a safe, contactless journey from airport check-in to arrival. Offering passengers inflight entertainment at their fingertips through use of their own devices gives them better control of their entertainment needs in accordance with their tastes and interests.
The solution, which consists of AeroHub hardware, specially curated content, and separate interfaces for passengers, crew and maintenance teams, will offer PAL’s passengers a rich and high-quality inflight entertainment experience directly to their own personal electronic devices (PEDs) via an app-less browser interface. Passengers will have access to the latest Hollywood Blockbusters, Classic Movies, TV Shows and Digital Publications, Games as well as PAL’s own promotional videos, inflight menu, and survey forms.
“We are excited to have been chosen by Philippine Airlines to introduce Wireless Inflight Entertainment onboard. AeroHub is one of the newest and most powerful platforms available today, crafted for top performance, uncompromised quality, and compliance in its category-. The passenger interface is user friendly, simple, and easy to navigate and has been specially customized to align with PAL’s brand strategy and requirements,” said Prakash Johari, CEO Aeroplay Entertainment.
“Philippine Airlines is committed to restore faith in international air travel by ensuring safety, comfort and a high-quality inflight experience at all levels to our valued passengers. We are constantly evolving and investing in new research & development, and we are looking at AeroHub to harness the latest technological advancements to support customer-friendly portable IFE streaming. We look forward to working with an agile and responsive Aeroplay team in delivering a high-quality product that integrates well with our existing Inflight Entertainment solutions,” said PAL Vice President for Marketing Ria Carrion Domingo
About Philippine Airlines
Philippine Airlines (PAL) is the Philippines’ flag carrier and only full-service network airline. PAL was the first commercial airline in Asia and celebrated its 81st anniversary in March 2022. PAL’s young fleet of Boeing 777s, Airbus A350s, Airbus A330s, Airbus A320s/A321s and De Havilland DHC-8-400 Next Generation aircraft operate out of hubs in Manila and Cebu to 30 destinations in the Philippines and 29 destinations in Asia, North America, Australia, and the Middle East. PAL was rated a 4-Star Global Airline by Skytrax in 2018 and was voted the World’s Most Improved Airline in the 2019 Skytrax worldwide passenger survey with a ranking of 30th best airline in the world.
AeroHub Streaming Server is a platform to enhance the In-Flight passenger experience and to help an Airline grow the ancillary business revenue in-line with the evolving trends and changing business dynamics in the Airline and transportation industry. It is driven by several partners leading in content, technology, DRM solution and other promising solution providers like Retail, Catering etc, to offer a high-quality IFE experience, with a technical and operational edge, customer orientation resulting in a high ROI.
Featured image credited to Aeroplay