A 737 flies into the sunset.

Press Release: LSG Group reports significant recovery in third quarter

Press Release hub banner blue with title in red white and blueThe effects of the COVID 19 pandemic had a lesser impact on the LSG Group in the third quarter of 2021 compared to 2020. There were  signs of a significant recovery during the summer months.

The company’s revenue increased  by 88 percent in July, August and September compared to the same period last year. Although the figure for the calendar year to date is EUR 766 million (previous year: EUR 1,060 million), this represents a drop of 28 percent. However, it is important to consider that the economic consequences of the pandemic on global airline customers became apparent only after March 2020. Excluding the European business, which has since been sold, the LSG Group’s revenue actually increased by two percent in the first nine months.

Adjusted EBIT rose to EUR 52 million (previous year: EUR -269 million), while EBIT increased to EUR 29 million (previous year: EUR -379 million). In the third quarter alone, the LSG Group generated a positive adjusted EBIT of EUR 35 million (previous year: EUR -74 million).

“We have significantly reduced our operating expenses with cost reductions in all areas,” ex plains Dr. Kristin Neumann, CFO of the LSG Group, referring to CARES Act grants in the U.S., which are tied to the continued employment of staff and were used accordingly for wage and salary payments. “In the North American airline-catering market, we are seeing business pick up again and additional orders are reaching us in the convenience-retail sector. The Asia/Pacific region is still suffering badly from the corona crisis. Nevertheless, I am optimistic that we will soon see a global upward trend as soon as travel restrictions are further eased. I believe our company is well positioned for this,” said Neumann.

Cooperation with Eurowings Discover, Ghost Kitchen project expanded

The number of employees as of September 30, 2021, fell by 39 percent year-on-year to 15,637 (previous year: 25,655), with around 7,700 departures related to the sale of the LSG Group’s European business. The company produced 96 million meals in the first nine months, the same volume as in 2020, but excluding the divested European operations and about 60 percent less than in 2019.

Retail inMotion, the LSG Group’s expert brand for in-flight retail programs and digital solutions, launched its collaboration with Eurowings Discover. The new Lufthansa Group holiday carrier not only offers its guests food, beverages and boutique products with the help of Retail inMotion, but also relies on the company’s expertise to provide a fully digital in-flight magazine.

“This project shows the direction in which our industry is developing,” says Erdmann Rauer, CEO of LSG Group. “We want to further expand our digital offerings in the future and ensure that they significantly improve the passenger experience for even more airlines worldwide. To this end, our Airline Catering and IT & Digitization business units are working hand in hand to offer our customers precisely tailored, innovative ideas.”

LSG Group Figures chart

Image: LSG Group

In the traditional catering business, LSG Sky Chefs also celebrated a business success with the extension of its partnership with LATAM Airlines at four locations in North, Central and South America. The LSG Group’s Ghost Kitchen project also made progress: Following a successful pilot in Miami, the concept was extended to several other U.S. locations. Additionally, similar initiatives were also launched in Hong Kong and the Baltic States. In the area of  food commerce, the company extended its contract with convenience-store chain Circle K in the Phoenix, Arizona, market and renewed a partnership with meal-kit supplier HelloFresh in New York.


In line with the LSG Group’s three sustainability priorities – People, Planet, Prosperity – the company held its first virtual Gender Equality Roundtable. Participants from around the world exchanged ideas on how to further strengthen gender equality in the company. Meanwhile, Retail inMotion launched vLPS, a digital solution for avoiding food waste that uses scientifically collected data to automatically calculate the efficient loading of aircraft on specific routes.

The LSG Group is the quality and technology leader in airline catering and related markets. It has two strong, independent expert brands: LSG Sky Chefs, a globally active catering specialist with the highest hygiene and quality standards for airlines, the home-delivery market  and retail. Retail inMotion, which specializes in on-board retail, product development and  technology solutions, sets standards with its understanding of partnership and its innovative  strength.

The LSG Group (International) is headquartered in Neu-Isenburg, near Frankfurt, Germany,  and has an extensive network of joint ventures and partnerships around the globe. In the  pandemic year 2020, the 12,500 employees at 140 locations in 40 countries worldwide generated consolidated revenue of 945 million euros. LSG Sky Chefs produced 244 million meals  (including through minority shareholdings) during this period. www.lsg-group.com

Featured image credited to istock.com/Nick Whittle