Plates of food with salt and pepper shaker.

Press Release: RiM and Austrian Airlines partner on economy class menu

Press Release hub banner blue with title in red white and blueRetail inMotion (RiM) is proud to support Austrian Airlines on their catering transformation path to a new concept, which will allow Economy Class passengers on short-haul flights to purchase fresh, regional, and high quality food and beverage products within the context of the “Austrian Melangerie”.

RiM welcomes the opportunity to collaborate with Austrian Airlines to identify, develop, and select products for  their culinary offer, alongside Henry, DO & CO’s retail brand, which offers fresh, locally grown, preservative-free  products, and Julius Meinl, the ambassador for Viennese coffeehouse culture.

The culinary offer from “Henry for Austrian” brings their extensive gourmet experience to the skies. The selection  ranges from savoury snack bites like the traditional Brettljause platter, hearty delicacies such as the world famous  chicken schnitzel with parsley potatoes and mushroom goulash with bread dumplings to healthy bites like the alpine  poké bowl and classic Austrian desserts such as Apfelstrudel. The fresh product assortment, managed by Retail  inMotion in cooperation with Austrian Airlines and Henry, which reflects the brand values of Austria’s flag carrier  and the diversity of the country’s cuisine, is updated every three months.

The Julius Meinl assortment includes the famous Viennese Mélange and tea specialties served in recyclable cups. Passengers can also enjoy Meinl SuprLid Coffee, which combines Meinl’s high quality coffee with Retail inMotion’s SuprLid revolutionary concept – a portable cafetiere, which filters the freshly brewed coffee and elevates the classic hot beverage to a deliciously fragrant brew, mixing innovation with a hundred years of coffee tradition.

The culinary offer would not be complete without the Original Sacher-Torte, the most iconic Viennese cake, and  famous Austrian sweets like Manner wafers and Mirabell Echte Salzburger Mozartkugel. Passengers can also enjoy  regional beverages such as premium wines from Meinl am Graben, the famous restaurant and delicacies shop,  Almdudler, as well as spirits from the Austrian premium distillery Reisetbauer or craft beer from the Austrian Beer Buddies.

“We are immensely proud of our partnership with Austrian Airlines and the brand partners; together, we created a  catering concept that allows passengers to select from a premium range of high-quality food and beverage products  on board,” said José Lirio Silva, Head of Onboard Retail Europe for Retail inMotion. “Our goal was to create a  customer-centric and premium retail concept, which puts an emphasis on quality, regionality and sustainability, and  brings iconic food and beverage products to the skies for a traditional Austrian experience,” added Sven Meissner, Retail Director at Retail inMotion.

“We are delighted to enter into a strong partnership with RiM as retail manager and IT provider for our Austrian  Melangerie,” said Austrian Airlines CCO Michael Trestl. “With the help of new technologies provided by Retail  inMotion, we are using innovative predictive analytics tools to optimize our onboard offer and loading as well to  reduce waste. This enables us to always offer our guests on board a wide selection of fresh food and beverages from  a premium range under the DO & CO “Henry for Austrian” brand.

The new food and beverage offer will become available on Austrian Airlines’ short-haul flights starting on March 18, 2021.


About Retail inMotion 

Retail inMotion is an onboard retail and technology expert for the travel industry. Its culture of collaboration and innovation continues to help it in steadily strengthening its position in the global onboard-retail industry. RiM offers proprietary products, solutions and services in technology, crew engagement, product development, and fully outsourced onboard-retail services.

Retail inMotion is a wholly owned subsidiary of the LSG Group. In 2019, the companies belonging to the LSG Group achieved consolidated  revenues of EUR 3.4 billion.