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Press Release: Self-service tool sherpa to aid Caribbean’s passengers

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Press Release hub banner blue with title in red white and blueCaribbean Airlines announces its partnership with sherpa for international travel. sherpa is an online self-service tool that allows customers to search for up-to-date information regarding entry into a country. The tool identifies entry requirements, travel restrictions, health and safety information, and provides links to health declaration forms.

Now, using the sherpa travel guide, customers can access the latest information on entry requirements, travel restrictions, quarantine policies, visa and e-visa conditions and various health declaration forms to Caribbean Airlines destinations, in one convenient virtual location.

The cutting edge sherpa tool empowers the airline to provide details for a seamless, worry-free and safe travel experience for its customers as travel resumes in a post COVID-19 environment.

Chief Executive Officer, Garvin Medera highlighted: “Caribbean Airlines is always looking for meaningful ways to improve the customer experience. This innovative sherpa tool is like a virtual travel advisor, where in one place, passengers can know first-hand what are the entry requirements, visa, health and other regulations being enforced by governments world-wide. This will reduce anxiety and ensure that they are properly prepared for their trips”.

Customers can immediately access the sherpa travel guide at 

Once a destination is entered, results will show the most current guidelines, as well as travel requirements for the selected country.

In announcing the partnership, Max Tremaine, CEO of sherpa stated: “Since the onset of COVID-19, travel has become much more complicated. The volume of information about travel restrictions and the speed at which it changes, has grown exponentially. As travellers resume travelling, they need up to date information on where they can travel, and what government health protocols to expect when they reach their destination. This launch with Caribbean Airlines speaks to their commitment to offering an excellent customer experience and delivering innovative solutions for restoring customer confidence.”

sherpa’s Travel Restrictions are aggregated from thousands of sources including Government Websites, Tourism Boards, W.H.O. and many more; information is updated regularly (hourly). However, as a disclaimer, it is recommended that passengers check Government websites to confirm posted information.


About Caribbean Airlines

Caribbean Airlines was established on September 27, 2006 and commenced operations on January 01, 2007. It is an authentic Caribbean  airline which provides passenger and cargo services. The airline’s professional teams offer a genuine Caribbean experience on all its services and actively demonstrate the warmth of the islands both on and off the aircraft. Caribbean Airlines operates more than 600 weekly flights to 22 destinations in the Caribbean and North and South America. The airline’s fleet is comprised of Boeing 737-800 and ATR72-600 aircraft. Jointly owned by the people of Trinidad & Tobago and Jamaica, headquartered in Trinidad and Tobago, and with an operational base in Jamaica, Caribbean Airlines employs more than 1600 people. The airline is a member of the International Air Transport Association (IATA) and is recognized as an IATA Operational Safety Audit qualified airline. It is a certified FAA repair station as per regulation 145.

About Sherpa

Founded in 2015 by Max Tremaine and Ivan Sharko, Sherpa is the leading global provider of travel identification requirements for the travel industry. Sherpa’s vision is to provide every traveller with the information they need and documentation they require to move confidently and securely across borders. Headquartered in Toronto, Canada, Sherpa partners with the world’s leading travel providers in over 50 countries and is backed by True Ventures, Narrative.Fund, Relay  Ventures, Globalive Capital, N49P, and Stuart Macdonald.