Press Release: LSG cuts further costs as COVID hits 3Q earnings

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Press Release hub banner blue with title in red white and blueIn the third quarter of 2020, the ongoing coronavirus pandemic continued to leave its mark on the LSG Group’s revenues and results. Due to the sharp decline in the number of passengers of its international airline customers, revenues decreased by 58 percent to EUR 1,060 million compared to the previous year. Adjusted EBIT (earnings before interest and taxes) fell accordingly to EUR -269 million (previous year: EUR 93 million).

The LSG Group remains focused on strict cost management. In addition to numerous short term cost-savings measures, the company reassessed its network structure and decided to close some individual operations, such as the one in Salt Lake City, USA, and withdraw from certain markets, such as Turkey and South Africa.

Furthermore, its number of employees worldwide (excluding LSG Europe) is expected to be temporarily reduced by half by the end of this year. In addition, an organizational realignment of the LSG Group went into effect on November 1, 2020, and will result in the redundancy of more than 30 percent of its management positions.

“The pandemic and its impact on our business has also forced us to make decisions that are both difficult and painful,” said Chief Financial Officer Dr. Kristin Neumann. “Nevertheless, they will help us to secure our liquidity, react more flexibly to market changes and ultimately  enable the long-term survival of our company. My special thanks, therefore, go to our employees, who are making a major contribution to our financial stability through their support.”

Parallel to the ongoing savings and restructuring program, the LSG Group is changing its strategic focus and will in the future concentrate on three product lines: Classic Catering (core  business), Onboard Retail Programs and New Business Models, IT & Platform. The company is thus focusing more strongly on hybrid and pure onboard-retail models, as well as digitalization. Additionally, alternative new business areas are being explored that will allow for greater capacity utilization in the catering operations.


“With our new strategic direction, we are expanding our existing capabilities, putting them together in new combinations, expanding our customer portfolio and bringing in more, and  above all new, business back into our kitchens, “explained Erdmann Rauer, CEO of the LSG  Group. “We worked intensively on this matter over the summer months, and it became clear to us that simply sitting out this crisis was not an option. Although the LSG Group will be smaller in the immediate future, we are applying our expertise where we see opportunities that will lead to new growth for our company.”

The LSG Group is the world’s leading provider of a complete range of products and services for the travel industry. It has a strong portfolio of independent expert brands: LSG Sky Chefs (airline and train catering and lounges), Retail inMotion (in-flight sales program development and management), SPIRIANT (in-flight service equipment design and procurement) and Evertaste (convenience food).

The LSG Group is headquartered in Neu-Isenburg near Frankfurt. In 2019, its 35,500 employees generated group sales of 3.4 billion euros and produced 684 million meals. It also has an extensive network of joint ventures and partnerships around the world, which generated ad ditional revenues of 1.4 billion euros.