Today, some 78% of travelers carry smart phones “and 70% want to stay connected gate-to-gate”, says SITA, which is promoting an ‘intelligent airport’ vision that uses mobile technology to make the travel experience more personal and seamless.
In the video below, SITA makes the case for an environment that could reasonably be described as an airport utopia.
“Imagine you’re a traveler on the way to the airport. You already have a parking space picked out and the airport recognizes who you are, and welcomes you with open arms. You know exactly where to drop your bags and can track them through your entire trip. You know which security lines have the shortest wait times and how to navigate to your points of interest. All the information you need to feel informed and relaxed is at your fingertips.”