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#PaxEx Podcast banner against a black background

#PaxEx Podcast: A conversation with Breeze Airways’ Fiona Kiesel

Welcome to the #PaxEx Podcast, which tracks the evolution of the airline passenger experience and industry’s sustainability initiatives. We’... Continue Reading

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#PaxEx Podcast: Hughes on the optionality of layered GEO-LEO satcom

Welcome to the #PaxEx Podcast, which tracks the evolution of the airline passenger experience and industry’s sustainability initiatives. We&... Continue Reading

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Looking out the aircraft window over the clouds in the sky and the wing tip of the aircraft.

KLM digital customer service largely shines even as partner fumbles

KLM has invested heavily in a digital customer service experience that emphasizes consumer choice and rapid responses. This means that, when... Continue Reading

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Rendering of Telesat Lightspeed LEO satellites in orbit. FPA

Viasat in advanced talks with Telesat for Lightspeed LEO capacity

Viasat is in “advanced discussions” with Telesat to buy Lightspeed Low Earth Orbit (LEO) satellite capacity for integration with... Continue Reading

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RGN Premium: Seeking answers on backlog exposure

Welcome to RGN Premium content. This page is only available to active members. Already a member? LOGIN HERE Interested in becoming a member?... Continue Reading

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Seatback of a Breeze Airways Ascent recliner aboard one of its Airbus A220s. A device holder is embedded into the tray table.

Breeze Airways mulls catering options as it looks to stretch its wings

Breeze Airways, the scrappy ‘premium leisure’ start-up that’s creating a passionate following at the secondary airports it serves, was on th... Continue Reading

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Wi-Fi sign on board an aircraft, in the PSU. The service powers onboard Internet.

Intelsat to use alternative satellites as 33e breakup impacts IFC

The US Federal Communications Commission has given Intelsat the green light to support inflight connectivity on “U.S. flagged aircraft outsi... Continue Reading

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A passengers is use AERQ AERENA Inseat System

AERQ ceases operations citing IFE market entry obstacles

AERQ is shuttering operations after facing significant obstacles in its bid to enter the embedded inflight entertainment space. Founded in 2... Continue Reading

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