Specialist in passenger experience, Moment has launched a next-generation ISP-independent Wi-Fi portal, designed to give airlines full control over onboard connectivity, passenger experience, and value generation, regardless of their connectivity provider.
Powered by Moment’s technology, the Wi-Fi portal acts as a strategic digital layer between connectivity infrastructure and the services it enables Fully customizable and managed through a dedicated back office, the platform allows airlines to control branding, access models, service logic, and the overall passenger interface.
Moment’s ISP-agnostic approach enables airlines to standardize the passenger experience and branding across all connectivity providers and aircraft types. Passengers benefit from a consistent and recognizable interface aligned with the airline’s identity, unified access rules and service levels, and personalized offers tailored to their route, cabin, or profile.
For airlines, the platform also supports continuous optimization. Operators can test and refine offers dynamically, adapt experiences by segment or route, and use connectivity as a lever for revenue generation, customer engagement, and loyalty through flexible monetization models.
“We are entering a new phase of onboard connectivity, where infrastructure alone is no longer a differentiator nor a competitive investment,” says Tanguy Morel, CEO & co-founder of Moment.
“The competitive edge lies in how airlines orchestrate the digital experience on top of it, turning connectivity into a platform for engagement, personalization, and growth.”
Join Moment at Aircraft Interiors Expo 2026 in Hamburg to explore newest innovations in inflight entertainment, connectivity, and onboard retail solutions – Booth 3C40B
About Moment
Moment provides entertainment, e-commerce and connectivity services for the travel industry. Our wide range of solutions is deployed globally across transport and hospitality companies leveraging technology to elevate customer and crew experience. We reach 150 million passengers a year worldwide on airplanes, trains and boats.
Since 2013, Moment has been recognized for developing open-innovation projects while building long-lasting client relationships. Today global operators and carriers like Malaysia Airlines, Nok Air or Singapore Airport rely on the agile mindset and innovation of Moment.
Featured image credited to Moment
