Press Release: Avianca opens Diamond International VIP lounge

With a projected 150,000 Lifemiles members expected to be served in 2026, Avianca has opened its Diamond International VIP lounge as part of its commitment to enhancing the premium travel experience from the start of the journey.

This new space elevates the service experience for frequent travelers and reinforces the airline’s strategy to offer greater comfort, personalization and efficiency.

Spanning approximately 7,535 square feet, the Avianca Diamond International VIP lounge, located in the international terminal of El Dorado Airport in Bogotá, expands the airline’s premium service offering as part of its network of 12 lounges across more than seven destinations.

The expansion of these spaces complements the airline’s robust operation, which currently connects more than 80 destinations in over 25 countries through 155 routes across the Americas and Europe.

The recently remodeled lounge, exclusive to Lifemiles Diamond members and premium passengers, features a specialized design inspired by Colombia’s geography, with elements such as its mountains, artisanal processes and orchids that represent the country.

The space also offers a comprehensive experience for travelers who value their time and expect superior service, including comfortable relaxation areas, dedicated workspaces to support productivity, and a central bar staffed by bartenders offering signature cocktails and a premium selection of spirits, enhancing the overall experience and making guests’ time in the lounge as enjoyable as possible.

“We continue to enhance the travel experience with a clear focus on our customers. Every stage of the journey should feel seamless and distinctive. That is why we are strengthening our offering for premium travelers and Elite members, providing greater comfort and exclusivity from arrival at the airport through to the final destination. The Diamond International VIP lounge in Bogotá reflects this commitment, delivering a more elevated and consistent experience. In 2026, we expect to welcome more than 150,000 members to the lounge,” said Ralph Piket, Chief Loyalty Officer of Abra Group.

This opening reaffirms Avianca’s commitment to its customers by integrating hospitality, design and service into a single concept. This approach reinforces the airline’s vision of elevating the premium experience at every touchpoint, from start to finish.

The new Avianca Diamond International VIP lounge adds to the recently opened spaces and services, including the Diamond Domestic Lounge and the Insignia check-in, both located at El Dorado Airport in Bogotá.

At the close of 2025, Avianca transported more than 37 million passengers, operating more than 262,000 flights, with an average of around 700 daily flights. Additionally, between 2023 and 2025, the company carried more than 27 million international travelers to Colombia, its main destination in South America.