TAP Air Portugal is opening a new lounge in the international area of Lisbon Airport for passengers traveling to countries outside the European Union.

The space, beyond the security control area, will provide more comfort, convenience, and privacy for passengers on flights outside the Schengen area. The lounge, which will highlight Portuguese culture, is 4090 square feet in size with capacity for approximately 100 people.  It will open every day between 5am and midnight.

“Improving customer service is a priority for TAP,” said Sofia Lufinha, TAP’s Chief Customer Officer. “This new lounge was a need we identified and now have been able to fulfill. TAP has a very strong presence in markets such as Brazil, the United States or Africa and now we can provide a more comfortable experience for passengers on non-Schengen flights.”

The project for the new lounge was developed by Alma Design, which describes the concept as a “harmonious fusion of functionality and aesthetics that provides passengers with an ideal place to retreat, relax and prepare for the next stage of their journey, celebrating Portugal’s cultural heritage, while reflecting the Company’s sustainability strategy, thanks to the choice of local, sustainable and authentic materials”. Cork and ceramics, for example, will be featured.

The designated spaces for food, work, meetings and relaxation ensure passengers’ privacy and comfort. There is also gallery space for temporary exhibitions by Portuguese artists, offering TAP and Star Alliance passengers an insight into Portuguese culture and creativity.

Ambaar is responsible for managing the new TAP Lounge, which has a buffet area with the collaboration of Cateringpor, which provides hot and cold options reflecting Portugal’s national cuisine that can be enjoyed while overlooking the airport.

Every detail has been considered to create a memorable experience of both hospitality and the Portuguese embrace, with the care and attention that TAP dedicates to each of its passengers.

About TAP Air Portugal

TAP Air Portugal is Portugal’ s leading airline and a member of Star Alliance since 2005. Flying since 1945, TAP has its hub in Lisbon, centrally-located at the crossroads with Africa, North, Central, and South America.

TAP Air Portugal is the world’s leading airline between Europe and Brazil. This winter, they are offering more than 1,050 flights weekly to 80 cities in 30 countries through its network of destinations, comprising six airports in Portugal, 10 in North America, 12 in Central and South America, 13 in Africa and the Middle East and 39 in Europe (in addition to Portugal).  From North America, TAP offers 73 weekly flights from seven airports in the USA (New York’s JFK, Newark, Boston, Chicago, Miami, San Francisco and Washington-Dulles) to Portugal (Lisbon and Porto), 18 weekly flights from Canada’s Toronto and Montreal to Lisbon and five weekly flight from Cancun, in Mexico, to Portugal.

TAP has made a clear commitment to modernizing its fleet and offering the best product in the sector for its customers. The Portuguese airline operates one of the youngest fleets in the world, with all of Airbus’ next generation NEO aircraft: A320neo, A321neo, A321LR, and A330neo, with superior efficiency and reduced emission levels. TAP also operates 19 Embraer aircraft in its regional fleet (TAP Express).

TAP is considered by Airline Ratings to be the safest airline in Europe and the sixth safest in the world.  The airline has been named Best Airline in Europe for 13 consecutive years by the readers of Global Traveler magazine.

TAP Air Portugal has been recognized and awarded as Europe’s Leading Airline to Africa, as well as Europe’s Leading Airline to South America by the World Travel Awards in 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 and 2023.

All images credited to TAP