Moment is deploying Flymingo Box, its W-IFE system, aboard Wamos Air. The airline currently has a fleet of nine aircraft. Installation of the Flymingo Box solution, which is planned for this month, initially targets two A330s, providing passengers with a range of digital services that meet their appetite for entertainment content.
The Spanish private airline, which is based at Madrid-Barajas Adolfo Suárez Airport, was established in 2003 and has become the third-largest long-haul airline in the country. It belongs to the Wamos Group, one of the leaders in the provision of tourist services in southern Europe.
Focused on vacation destinations like the Caribbean, the Dominican Republic and Mexico, the airline is attentive to the customer experience and services that can lead to a positive customer relationship.
Determined to offer its passengers a quality experience through entertainment, Wamos Air chose the Flymingo Box solution. This wireless system stood out from existing solutions with its customer-oriented portal, MOOD (Modular Open On Demand), offering entertainment content (newspapers, movies, podcasts, TV series, games, etc.) tailored to Hispanic travelers and services.
In addition, Moment provides a crew application that facilitates cabin operations, allowing them to monitor and manage the service. This portable wireless IFE server is positioned in the overhead bin with no STC requirement. It is secured by a mechanical kit and powered by the aircraft.
“Our growth strategy is based on the development of new routes, but also on an enhanced relationship with passengers. We are committed to demonstrating excellence and constantly improving the passenger experience, from start to finish,” says Javier Senent Sansegundo, Continuous Airworthiness Manager at Wamos.
“This cost-efficient W-IFE solution was selected due to its ability to easily provide entertainment services without complex technical installation. The Flymingo Box will support our business model, helping satisfy passengers and allowing us to gain their trust. An important point regarding our airline partners.”
“The development of passenger experience of Wamos Air is meaningful for the airline and we are proud to contribute and to provide the Flymingo Box system aboard their aircraft,” explains Yves Laffiché, CCO of Moment.
“We have developed this wireless system with advanced components to easily enable all airlines, whatever their size, to offer an intuitive passenger experience rich in customized content and services, for a unique journey.”
Wamos Air is a company with almost 20 years of experience in flying. Currently, it is the third most important long-haul airline in Spain. It has an air capacity of more than 3,000,000 seats per year thanks to its Airbus 330-200 and Airbus 330-300. Its business model is built on three different areas: scheduled flights, charter operations and wet lease operations. All their work is based on a commitment to society and respect for the environment.
Moment provides entertainment, e-commerce and connectivity services for the travel industry. Our wide array of solutions is deployed globally across transport and hospitality companies leveraging technology to elevate customer and crew experience. We reach 120 million passengers a year worldwide on airplanes, trains and boats.
Since 2013, Moment has been famous for developing open-innovation projects while building long-lasting client relationships. Today global operators and carriers like LOT Polish Airlines, Malaysia Airlines or Air Cairo rely on the agile mindset and innovation of Moment.
Featured image credited Wamos Air