Swiss first class, old A340 and new 777, fails to inspire
Fifteen years ago, if you asked a panel of regular first class travellers which airline had the best first class, it is likely Swiss would b... Continue Reading
Fifteen years ago, if you asked a panel of regular first class travellers which airline had the best first class, it is likely Swiss would b... Continue Reading
Serving markets with relatively low overall demand, but a comparatively high proportion of business travellers, is a complex proposition for... Continue Reading
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
Philippine Airlines might sound like an unlikely bellwether of passenger experience trends, but the airline’s pivot from ultra-high-density ... Continue Reading
JetBlue has reached an inflight connectivity milestone, announcing the completion of its Fly-Fi fleet-wide rollout. The high-speed Internet ... Continue Reading
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A bevy of European carriers, including KLM, Small Planet, Arkefly, Estonian, and Adria Airways are already using AirFi’s portable wifi boxes... Continue Reading
Success of American and KLM's new ad campaigns will be measured on different scales. American's approach is much broader and leaves much gre... Continue Reading
As Apple kills off the 3.5mm headphone jack from the iPhone 7, a significant issue for airlines looms: a sizable proportion of their passeng... Continue Reading
ZURICH — The first thing you notice when you board the Bombardier CSeries is just how civilised it is. Wide aisles. Wide seats. Only one mid... Continue Reading
On 4 April 2016, Virgin America’s typically chatty social media accounts went abnormally silent. This rare moment of quiet and, frankly, stu... Continue Reading
In announcing Emirates’ 2015-16 financial results, president and chief executive officer Tim Clark gave the most positive signal yet for pas... Continue Reading
On the evening of Tuesday, 5 April in Hamburg Germany, the luxurious Kempinski Atlantic Hotel played host to the 10th anniversary Crystal Ca... Continue Reading
Canadian carrier WestJet gave Disney fans the full-on Arendelle experience last October with the launch of its Frozen-themed Boeing 737-800.... Continue Reading
Finnair in October took delivery of the first of 19 Airbus A350 XWB twinjets on order, thus becoming the first European operator of the worl... Continue Reading
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